I work on complex digital products where clarity, trust, and automation matter.

My focus is on shaping systems over time, building design infrastructure, and keeping products simple as they scale, particularly in regulated and high-trust environments.

I’m Jon Macey. I help organisations tackle problems where decisions matter, spanning fintech, healthcare, connected devices, and operational platforms. My work sits at the intersection of strategy and execution, moving teams from ambiguity to clear, buildable systems.

I work closely with product and engineering teams to turn that clarity into outcomes that can be confidently built, delivered, and supported over time.

I help teams bring clarity to complex, high-risk digital products.

Selected Works

A selection of product and system design work from complex, regulated, and data-heavy environments.

The work below reflects how I approach design in practice: starting with the problem, reducing uncertainty, and shaping systems that hold up under real-world use.

A screenshot of financial statements, showing sections titled 'Financial Statements,' 'Profit & Loss,' with various numerical data and categories related to income and expenses.

Trade Ledger

Automated lending platform centred on experience strategy, design systems, and system stewardship at scale

View from inside a vehicle showing a dirt road leading towards a city skyline with industrial buildings in the distance. A smartphone mounted on the dashboard displays a scheduling app with various job listings.

Load & Go

Operational logistics platform supporting complex, real-world product flows in heavy transport

A woman with dark hair wearing a striped shirt is filling a glass with water at a modern kitchen sink.

Zip Water

Connected device ecosystem covering companion app design, system integration, and operational touchpoints

Cover of a document titled "Brand Guidelines V1.2" with a smiling woman wearing a pink sweater and gold jewelry in the background.

Malu° Health Group

Early-stage mental health platform focused on brand, experience foundations, and future-state product thinking